Junip updates junip.co

Improvement

Reviews longer than 400 characters will now have a "Read more" button that will show the full review when clicked!

Improvement

Now when a user clicks on an old email with an expired 'Leave a Review' link, we will redirect them to a screen where they can request a new link 🔄

Improvement

We've updated the look and feel of our default email templates! Some changes you'll notice:

• Logos will appear slightly bigger at the top of emails
• New default text on all email templates

Product review email template

To see the rest of the new templates & make any customizations you want, go to messages > templates!

Improvement

• You can now find icon shapes to match the look & feel of your brand, with four different options found in the Branding section of Admin (https://admin.juniphq.com/branding). These settings apply everywhere stars live (storefront, forms, review images & emails)
• Stars now fill to their exact rating as opposed to only being 50% or 100% full
• On all 2.0 themes, stars load instantly with metafields
  
  

Improvement

We successfully moved our Display API (https://junip.co/docs/api) to a CDN with zero downtime.

Junip's display API is used by developers to create bespoke review displays - moving to a CDN improves our performance platform wide ahead of the busy BFCM & holiday season! 💨

New

You can now create bundles on Junip, sharing reviews from all the component products of a bundle up to the main bundle product.

Bundles are managed in our new Product Groups section of Admin here. Create a bundle takes only a couple of clicks:

For more details & examples, check out the full help doc here.

Improvement

We've added more control over notification settings for users, allowing you to choose to be notified of reviews with specific ratings

You can manage your notification settings here.

New

This integration allows you to trigger review requests in Junip off of delivery data from Wonderment. It also enables you to prompt customers to leave a review directly on your order tracking page after a shipment is delivered - for more information see the Wonderment help docs here, or our feature announcement.

Improvement

Building on our release of Flows, we've combined the "event outbox" (shows when Junip sends an event to an integration) and the "message outbox" (shows when Junip sends an email to customers) into a unified outbox view.

This gives you one place to find information on what's happening with review communication across requests, Campaigns, integrations & transactional flows. The unified outbox can be found here: https://admin.juniphq.com/messages/outbox

New

Sometimes when you're working through a problem with our support team we need to dive into your account to figure out what's going on. To protect the security of your account, the Junip support team does not have this access by default.

It's now simple for anyone on your team to provide us access though to help solve the problem in your team settings here: https://admin.juniphq.com/settings/team

We recommend then removing support access after the problem has been solved ✨